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Terms & Conditions

General

You are requested to kindly go through the terms and conditions mentioned in the aforesaid paras very carefully. Any impression or expression made on the site via the contents or the products listing or any policies is the sole entity of GrociDeal site. By using services, you are deemed to have accepted the terms and conditions listed below. The contents of the Website are provided "as is" and the owners of the Website shall not be held responsible for any errors or omissions contained on the Website and reserve the right to make changes without prior notice.

Mandatory Points

The Following listed lines stands between the cognizance of the user surfing in the site www.grocideal.com and the management team of GrociDeal.

Customers are requested to check all the items for any defect, at the time of delivery. The ordered items will not be returned or replaced unless there is any reasonable defect .The Defect here can be categorized as under:-

1. The product package seems to be open or not properly packed. Signs of malfunctioning in the transport process if reported.

2. The product is out of expiry date as mentioned.

3. If Product other than the ordered product is delivered or of bad quality.

4. Fresh products need to be thoroughly checked by customer at the time of delivery. Incase customer is not satisfied then a return request should be placed within 12 hrs of delivery then only a replacement will be provided for the item.

Refunds/Returns

Grocideal.com will not take requests for partial refunds. In case of wallet and online account bank been used for purchase, then in the case of refund, the respective amounts shall be credited back to the wallet and online bank respectively. Refunds window shall not appear for perishable products. Customers would be required to closely monitor their return window in the user dashboard to avail any return order benefits

We take special care to ensure that goods reach you within the mentioned date and time after you place the order.

The Website shall not be liable for any delay in delivery caused by acts of nature like floods, fire, war, strike, riots or any cause that is beyond the control of the Website.

Customers are requested to check all the items, at the time of delivery. Once the delivery process is completed & the customer accepts the products, Grocideal.com shall not be held responsible for any wrong delivery of the order. The site will not be liable for any refund in such situation.

Cancellations

Cancellations have to be made within 2 hours after placing an order. To cancel a product or an order, the user will have to visit the user dashboard and click on the cancel order tab. Following which a request shall reach to the management of grocideal.com and the order shall be marked as cancelled. For any queries you can always reach at customercare@grocideal.com

This site is designed, updated and maintained by grocideal.com. You may not modify, publish, transmit, transfer, sell, reproduce, distribute, repost, perform, display or in any way commercially exploit any of the content.

Changes/ Modifications Rights

Grocideal.com has the sole right to make changes from time to time to any of the policies or functionalities. Our endeavor shall be to keep the users in touch with the latest of features.The development team of Grocideal.com shall be earnestly working to remove any bugs, static or issues on the site from time to time. We will enable you to communicate your privacy concerns to us and that we will respond to them appropriately.

Grocideal.com disclaims all warranties or conditions, whether expressed or implied, (including without limitation implied, warranties or conditions of information and context).

Confidentiality

Grocideal.com ensures that all the data, information or cookies collected are for the better experience of the customer In no way the site intends to divulge personal information to any third party or associates.

You agree that any use on the site is at your own risk and grocideal.com is not responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. An order once confirmed shall be dispatched only to the confirmed delivery address only.

Disputes/ Claim

Any dispute should be referred to grocideal.com and the decision of the company shall be final. Litigation, if any, is subject to Jurisdiction of courts in New Delhi

If in the event of the products been delivered at wrong address or any misinformation shared by the user thereby causing the delivery of the product in wrong address. Then in that case, the delivery carried out in the right address shall be solely the responsibility of the user concerned and he shall have to bear the additional costs related to the same.

Information

Grocideal.com believes in correct and true information. Hence you are expected to furnace correct information on the site all the time for correct shipment and delivery of the product. Grocideal.com reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior intimation whatsoever. Before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

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